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ACP low-cost Internet service set to expire end of April

Unfortunately, this benefit will disappear soon due to lack of Congressional funding:

The FCC projects that households enrolled in the ACP will continue to receive the discount on their internet service through April 2024.

If you qualify for Lifeline, you can get a monthly benefit of:

Up to $9.25 off the cost of phone, internet, or bundled services
Up to $34.25 off the cost of phone, internet or bundled services if you live on Tribal Lands.

Have Questions? Visit, email, or call (877) 384-2575. The support center is open 7 days a week, 9 a.m.-9 p.m.


For 2023, even if you don't qualify for other government benefits, there is a new federal income-based program that may be able to help your family get online cheaper and faster from home through the FCC's Affordable Connectivity Program (ACP). Any individual who makes less than $29,160 a year or $60,000 for a family of four may qualify.

The ACP has one application and income-verification process, regardless of the amount of discount you are eligible for. Here's the breakdown:

  • Get a $30 monthly discount through your current provider if you are eligible.
  • Get a one-time discount of up to $100 for the purchase of a laptop, desktop computer, or tablet.
  • The ACP also provides discount service up to $75 a month on qualifying Tribal lands.
  • Plus, if you or your dependent are already enrolled in SNAP, Medicaid, WIC, SSI, veteran's pension or housing assistance, etc., you may qualify for service that is either free or no more than $9.95 a month.

Note: Only one monthly service discount and one device discount is allowed per household and not every internet company offers device discounts. 

computer internet

To get started:

  1. Go to You will need to provide documents to confirm your eligibility, identity, or address, so have digital copies ready to upload, like a PDF of last year's 1040 tax form or Social Security benefit verification letter.
  2. To see if you qualify and how to proceed, watch the How-to-apply video on the website.
  3. If you can't complete the application online, go to your local library and ask them to print it for you or call 877-384-2575 to have one mailed to you. (Print the application).

Photo: Deposit Photos

What next?

  • If you compete the application and submit it online, you should get an email response confirming if you are approved or not. If you are approved, then you contact your provider and give them the application ID number from the email and they will adjust your bill for the next billing cycle to reflect a discount of $30.
  • If you don’t currently have internet service: Find a company that can provide service to your address and say, “I have been approved for the Affordable Connectivity Program and would like to sign up for internet.” Then, give them the information on your approval letter or email. You may also call the Affordable Connectivity Support Center at 877-384-2575 to complete this process.

Most residential internet providers also have their own programs to serve those who are eligible for or who are already receiving government assistance. These provider programs are called by different names. Following is a list with links for the most popular providers in South Florida:

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Mary Lou Cruz

About Mary Lou Cruz

I worked at the South Florida Sun Sentinel for 21 years, as an Advertising Special Sections Writer; Editorial Systems Editor in Technology; and Editorial Assistant in the Newsroom. Before my newspaper career, I worked in the airline and travel industry and I have lived in Brazil, Puerto Rico and vacationed in more than 25 countries. Originally, I'm from Maryland. I moved to Florida in 1984 and raised my daughter in Miami. Email:

Living on the CheapMiami on the Cheap is a member of Living on the Cheap, a network of websites published by frugalistas, journalists and consumer advocates. Find practical advice on saving money on groceries, travel and shopping, plus tips from our experts on how to live the good life for less at Living on the Cheap.

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